Charlottesville Office

Positions in the Charlottesville, Va. Office

Communications Assistant (Part Time)

This position reports to the director of communications but works closely with the director of marketing, director of social media, and vice president of communications.

The communications/design assistant is a temporary part-time position based in Charlottesville, Va. and works with the ISE Office of Communications to support program marketing and communications efforts. The successful candidate will be comfortable working in a fast-paced environment, juggling competing deadlines, and working collaboratively with other teams as well as independently.

Responsibilities

Designing and editing content in support of marketing initiatives
Managing email blasts and distribution lists
Coordinating design projects
Working with local vendors

Minimum Qualifications and Skills

Degree in English, Graphic Design, or equivalent professional experience
Minimum one year of relevant professional experience
Graphic design and experience with Adobe Creative Suite 4 (preferred)
Proven interpersonal skills and experience with working with internal clients
Appreciation of and commitment to the mission of global education
Experience with Microsoft Office
HTML and web experience
Mass email client experience (Vertical Response)
Marketing writing and professional/corporate communications
Mac & PC platforms
Experience with print vendor relationships
Experience with pricing requests based on specs

Director of Enrichment Voyages

This position reports to the VP of Enrollment Management and supervises three to five other staff.

The Director of Enrichment Voyages will provide the vision, leadership and oversight for the Enrichment Voyages program. This position will support the strategic direction of the Institute by ensuring that the Enrichment Voyages program is well positioned as a leading program in the travel and learn market. Most importantly, the Director of Enrichment Voyages will work collaboratively with internal resources to develop and promote a program and strategy that is consistent with ISE brand and mission and that will maximize the revenue potential.

Responsibilities

Complete oversight and accountability for all aspects of the Enrichment Voyages programs.
Ensure that the Enrichment Voyages product is well positioned within the travel and learn market and provides a most unique enrichment experience, consistent with ISE brand and mission.
In close collaboration with other areas, develop and plan key programming components including:
- Itinerary planning
- Lectures program
- Entertainment program and daily onboard activities
- Field Excursions and Service Learning
Oversight of the Travel Partners Program as one of the key distribution channels in the travel industry, including “premier” partnerships with large travel consolidators
Oversight of Affinity groups as well as pre-college and college programs
Work collaboratively with other areas of Enrollment Management to maximize efforts in overlapping target markets such as lifelong learning and pre-college
Work collaboratively with Alumni and Development to coordinate campaign targeted to alumni
Work collaboratively with Marketing and Communications to develop marketing and promotional strategies consistent with ISE brand and mission
Coordinate all sales and promotional strategies and marketing efforts to ensure that yearly revenue targets are met
Develop additional revenue streams in the area of field excursions as well as optional air packages and pre/post opportunities.
Manage all aspects of reservations, customer service, payment processing, and agent commissions
Coordinate all voyage staffing and ensure that the voyages are successfully executed
Work collaborative with the Voyage Director to execute the voyage

Minimum Qualifications and Skills

Minimum five years of experience in a leadership role related to the travel industry
Strong background in the cruising industry, preferably with lifelong learning programs
Proven track record in cruise sales and promotion
Bachelor’s Degree
Strong organizational, communication, and leadership skills
Strong skills with technology tools such as email, Word, Excel, PowerPoint, bulk e-mail, and e-marketing tools.

Reservationist, Enrichment Voyages

The responsibilities of this position include working closely with the Director/Assistant of Enrichment of Enrichment Voyages and the Manager of Sales and Reservation to support reservations and customer service related to ISE’s Enrichment Voyages program.

Responsibilities

Process reservations and payments for Enrichment Voyage program participants.
Assist with development and mailing of informational packets to Enrichment Voyage program participants.
Serve as a primary phone contact for questions related to The Enrichment Voyage program.
Assist with preparation and mailing of contracts and packets for lecturers, entertainers and staff for Enrichment Voyages in conjunction with ISE’s Human Resources Department.
Process field trip sales and payments for Enrichment Voyages.
Assist with tabulation of End of Voyage evaluations.
Provide administrative support to the Enrichment Voyage department.
Additional duties and responsibilities as assigned.

Minimum Qualifications and Skills

Bachelor's degree
Strong written and oral communication skills
Strong organizational skills
Experience with Semester at Sea programs preferred

Front Desk And Phone Receptionist

Department: Operations
This position reports to the Associate Director of Operations.

This is position is primarily responsible for managing all incoming phone calls and other duties related to the reception area.

Responsibilities

Receive high volume of incoming phones calls by answering “Semester at Sea…how many I direct your call?” and direct the call to the appropriate functional area
Greet, announce, and direct all visitors
Manage all incoming and outgoing mail
Keep the reception area well organized and presentable
Assist with filing, sorting and other administrative duties when time permits
Collect and distribute voice mails received during non-business hours
Manage the recorded phone greetings for non-business hours
Manage the office calendar of who is in and out of the office
Other duties as assigned

Minimum Qualifications and Skills

Proven track record as a high volume phone receptionist
Experience with modern phone equipment
An Associates Degree or commensurate professional experience
Professional presence and strong organizational, communication, and interpersonal skills
Work experience with Microsoft Email, Word, and Calendaring software

SAS Annual Fund Director

Department: Development and Alumni Affairs
This position reports to the Assistant Vice President & Director of Major Gifts

The SAS Annual Fund Director is responsible for directing all aspects of Semester at Sea’s annual giving program by identifying, cultivating, soliciting, and stewarding donors to make unrestricted gifts to the SAS Annual Fund through direct mail solicitations, e-mail solicitations, telephone contact, special events, and personal visits.

Responsibilities

Develop and execute a multi-year annual giving plan to meet participation and dollar goals established by the senior staff and Board of Trustees of Semester at Sea
Serve as the primary liaison with all vendors providing services related to the annual giving program (e.g. direct mail)
Maintain a leadership giving program within the SAS Annual Fund to cultivate, solicit, and steward donors to contribute $1,000 and above on an annual basis
Manage a portfolio of 100-150 prospects and make personal visits to solicit leadership gifts on a regular basis
Act as development liaison to the SAS Alumni Association Board of Directors to develop strategy and action plan for soliciting alumni
In conjunction with the on-ship Alumni and Development Coordinator execute a Shipboard Drive to educate and inform the shipboard community about Semester at Sea’s need for philanthropic support during each Semester at Sea voyage
Create and maintain a set of comprehensive gift detail reports, tracking and analyzing all fundraising data and progress related to established goals
Coordinate all aspects of the Alumni Scholars Program: promotion, documentation, tracking, and stewardship;
Manage annual giving donor recognition societies (e.g. annual levels, consistent donors)
Plan a recognition event for leadership donors to the SAS Annual Fund during each Reunion Voyage.
Work with the Director of Development Services to manage acknowledgement of donors to the SAS Annual Fund, including personal outreach to all leadership donors
Oversee an annual donor report: content, production, lists, and profiles.
Other duties as assigned to maximize SAS fundraising potential.

Minimum Qualifications and Skills

Bachelor’s degree required.
Demonstrated knowledge of the principles and practices of non-profit fundraising required.
Three to five years of professional experience in non-profit fundraising, particularly experience in annual giving, strongly preferred.
Work experience in higher education preferred.
Experience managing and motivating volunteers.
Sound analytical skills for requesting customized data and for calculating budgetary figures, and the ability to use mathematical ratios and percentages to prepare and analyze development reports.
Excellent written and verbal communication skills, highly organized, and ability to work well in a team and with various constituencies with a high level of enthusiasm and flexibility.
Comfort and proficiency with all Microsoft computer applications, particularly Microsoft Excel.
Prior experience with database management (Semester at Sea currently uses Raiser’s Edge).
Support for the mission of the Institute for Shipboard Education.
Special consideration will be given to alumni of the Semester at Sea program.

Position will remain open until filled. Resume review will begin in mid-July.

Compensation

Salary is commensurate with experience. ISE has a generous benefits plan including health, dental and vision coverage and a contributory 403(b) plan.

Please provide your salary expectation in your cover letter.

Associate Director of Alumni Engagement

This position has been closed. We are no longer accepting applications for this position. Thank you.

Semester at Sea Outreach Representative

This position has been closed. We are no longer accepting applications for this position. Thank you.

Executive Office Manager

This position has been closed. We are no longer accepting applications for this position. Thank you.

Applications MUST be submitted through our online application system for consideration. Please see details below.

ALL Applications and Resumes must be submitted electronically.

To apply to these and other ISE/Semester at Sea positions, please create an application online at: https://ise.simplehire.com/

Should you need assistance please contact the ISE Director of Human Resources Tonquise Jabari at: [This e-mail address is being protected from spam bots; you need JavaScript enabled to view it]

All positions will remain open until filled.