Conflict Management and Communication

436:
Discipline: Communication Studies
Instructor: Mayer
Credits: 3



Field Work: Conflict Management and Communication
Prerequisites: None

The course SPCM 436 explores the topic of conflict management from intercultural and communication perspectives. During the course, students will learn about theories of conflict and its management from different cultural and disciplinary perspectives. The course will prepare students to create awareness about conflict, its dynamics, and processes on theoretical and practical levels and discuss solutions to manage conflict in different socio-cultural contexts. Self-reflective processes and learnings will be part of the course to develop conflict management, communication, and mediation skills holistically, including cognitive, affective, and behavioral aspects. Case scenarios from different socio-cultural backgrounds will serve as learning opportunities – taking the different cultures visited during this voyage into consideration – to create in-depth, intercultural knowledge, understanding, and potential solutions to manage and mediate conflicts from different cultural perspectives.

Field Work