Globalization — enabled by continual advances in communication and transportation technologies — impacts the political and economic institutions, social conventions and the natural environments of countries and regions.
This course provides an overview of the major challenges faced by organizations as they operate in an increasingly global and interdependent marketplace and will lead to an understanding of management theory and practice from an international, cross-cultural perspective. Students will develop a heightened awareness of management philosophies and practices that will enable them to better analyze and understand opportunities and challenges that companies face in a global market. The emphasis will be on differences in systems — context and traditions in different countries and regions.
This course will examine macro and micro elements and their impact on global organizations. Macro elements include areas such as the political/legal, economic, social, demographic and technological environments. This will include a discussion of ‘institutional voids’ in a global environment. The micro analysis will examine specific functional areas — including marketing, finance, operations, accounting and human resources — and how these are affected within a global environment. This course will use lectures, case studies, field classes, group exercises and presentations to gain an in-depth understanding of the major issues affecting international business management.
Field ClassCountry: China
Date: January 31, 2019
The class will visit the Shanghai Disney Theme Park, observing first-hand the application of a western global service provider in an Asian context, both through the park experience and meetings with park management.
1. Observe the operations of a major multinational corporation with a substantial operation in China
2. Engage with the theme park experience to understand the ways that Disney adapts this operation to the local culture, versus importing centralized practices
3. Experience operational challenges for global companies in areas such as human resource management, marketing, and services management