Operational excellence represents table stakes in an increasingly competitive world. This course explores the tools and techniques of world-class operation management using a mix of readings, cases, simulations, field projects, and exercises. Students will develop a personal tool kit covering the critical topics of workflow design, statistical quality control, inventory management, scheduling, queuing theory, purchasing, and project management as well as an introduction to Operations Strategy.
Field WorkCountry: Spain
Day: 3 - Barcelona - Thursday, 8 August
August 8 (Barcelona, Spain)
- First-hand observation of factory operations
- Opportunity to view Lean principles in action
- Appreciation of global dissemination of “best practices”