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Erin Mayhood

Discipline: Librarian

Erin Mayhood heads the User Experience Team and Music Library at the University of Virginia Library. As Head of the Music Library, she directs operations, supervises staff, develops collections and access to information resources, and provides reference service and user education. As leader of the Library’s first-ever User Experience Team, she has developed a user-centered design process that champions a collaborative, data-driven approach to service planning and development. She coordinates and/or conducts all necessary assessment to inform user-centered design activities including user profiles, user interface requirements, task analysis, cognitive walkthroughs, focus groups, and usability testing.