Lifelong Learner Payment & Cancellation Policy
What is the Payment Policy?
Cabin space is not guaranteed solely upon program acceptance. In order to confirm your intent to participate for the upcoming term, you must submit your deposit by check, credit card or e-check. The deposit is $2,500 per person.
Deposits are accepted by check (payable to “Institute for Shipboard Education”) and mailed to:
Institute for Shipboard Education
P.O. Box 842945
Dallas, TX 75284-2945
Payments may also be made by credit card (Visa, MasterCard, American Express, or Discover) or electronic check. The deposit is not a supplemental expense and will be your first payment toward the total cost of the program. The entire balance of the program cost is due 90 days prior to the start of the voyage.
NOTE: The deposit is refundable until the 90-day payment deadline. Deposits are refundable past the 90-day deadline for waitlisted participants only. Participants confirmed into cabins from the waitlist will have two weeks to make full payment.
Will I be charged late fees?
A penalty of $250 may be assessed on outstanding accounts after the due date.
What if I need to cancel from the program?
All cancellations or transfer requests must be mailed, emailed, or faxed by the participant on or before the posted cancellation deadline for the voyage. The Institute for Shipboard Education’s payment and cancellation policy specifies the refund structure for those participants that must cancel their plans to sail.
The Institute for Shipboard Education’s payment and cancellation policy for all voyages is as follows:
Prior to fall and spring departures, refund of all payments, with the exception of the application fee (not applicable to Lifelong Learners), will be made for written cancellations or transfers received no later than the 90-day payment due date before the beginning of the voyage. Cancellations received after the 90-day payment due date before the start of the voyage will automatically result in forfeiture of the deposit made at the time of confirmation of acceptance in the Program. Refund amount is based on cancellation date:
- Cancellation up to and including 90 days prior to the voyage – full refund to participant
- If cancelled 89-60 days prior to voyage – 75% of program fee is refundable*
- If cancelled 59-45 days prior to voyage – 50% of program fee is refundable*
- If cancelled 44-31 days prior to voyage – 25% of program fee is refundable*
- If cancelled 30 days prior to the voyage and after voyage departure – voyage fee is fully nonrefundable*
After voyage departure, no refund will be made to a Participant who voluntarily withdraws from the program or who must withdraw from the program due to any violation of the Standards of Conduct. No refund of any kind will be made if the Participant must interrupt the semester due to a medical or psychological illness.
A note for Spotlight (partial) Voyages: the refund schedule and deposit information listed above is the same as if you were sailing the full voyage. For example, full payment for the voyage is due 90 days prior to the beginning of the voyage, not 90 days prior to when you board the ship. Please contact LLL@isevoyages.org for more information.