Spring 2023

SPCM 436 Conflict Management and Communication [CRN 21085]

Overview of Course

Conflict Management and Communication examines theoretical and practical issues concerning conflict management, communication, and power in various social environments. The course has six major objectives/goals/intended learning outcomes: (1) to develop knowledge about the nature and mechanisms of differences that produce conflict; (2) to acquaint students with various attitudes, habits, perspectives, and beliefs related to conflict; (3) to familiarize students with the concepts, principles, and theories of conflict management and resolution; (4) to examine various types of conflicts, ranging from personal, relational, and family, to organizational, intercultural, and global; (5) to explore the growing field of conflict management and resolution and different ways to constructively approach conflict, negotiate, and mediate; (6) to transform students into empathetic citizens with a global mindset and a communicative skillset of conflict resolution in culture-specific interactions as well as in the context of globalization and ongoing migration.